Overview
This website is operated by AUSLESE PRIVATE LIMITED. The words “we”, “our”, and “us” refer to Auslese PVT Limited, By usage of the Auslese Automation, Website and App or any facility or Service provided by us in any way; or merely browsing on the Website and installing the App, you agree that you have read, understood and agreed to be bound by these Terms & Conditions and our Privacy Policy.
All rights, including copyright, in the Auslese Automation, Website and App are owned by AUSLESE PRIVATE LIMITED. auslese-automation.com is the proprietary trademark of AUSLESE PRIVATE LIMITED. Any use of the Auslese Automation, Website and App or its contents, including copying or storing it in whole or part is prohibited without the permission of Auslese Automation.
Any new features or tools, which are added to, the current store shall also be subject to the Terms of Service.
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website.
Copyright
All content included on this site, such as text, tagline, graphics, logos, products image, images, digital downloads, data compilations, and software, is the property of Auslese Pvt Limited or its content suppliers. The compilation of all the content on this site is the exclusive property of Auslese Pvt Limited.
License and site access
We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it. This may be done only with written consent from us.
Repairs
We take the utmost care of the pieces till the time of delivery. However, if any repair is needed, we are happy to assist for the same. Please write to us on contact@auslese-automation.com .
Risk of loss
All items purchased via auslese-automation.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Minor color and design variations
Such variations are a part of the handcrafting process and beyond the control of our craftsmen. We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, please know monitors are calibrated differently and colors while may be close, may not be 100% accurate.
Communications
The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.
Applicable law and disputes
By visiting auslese-automation.com, you agree that the laws of India, under the jurisdiction of the Delhi High Court, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Auslese PVT Limited or its affiliates.
Product Descriptions
auslese-automation.com attempts to be as accurate as possible. However, auslese-automation.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by auslese-automation.com itself is not as described, please write to us at contact@auslese-automation.com .
Pricing
Please note that the pricing on auslese-automation.com catalogue is subject to change. However, the pricing charged to the customer will be according to the time of purchase. Please note that this policy applies only to products sold and shipped by Auslese PVT Limited.
Warranty
This Warranty covers your Auslese Automation Smart Products from defects in material or workmanship for specified period mention on individual products, from the date of original purchase (“Warranty Period”) as evidenced by the sales receipt from an authorised reseller showing the date of purchase.
The item can be replaced only once within the warranty period.
This Warranty applies to the original retail purchaser – provided that the product is purchased as a new Auslese Automation product.
This Warranty does not cover any damages resulting from: accidents, alterations, misuse, abuse, improper installation, or unauthorised repairs. The warranty is also subject to the following additional conditions: installation of the bulb(s) on a dimmer switch or circuit, acts of God (such as fires, floods, tornadoes, etc.), abnormal voltage and other physical damages, dropping the bulb, inappropriate transportation after purchase or failure to comply with instructions in the user manual.
This Warranty does not apply to conditions resulting from normal wear and tear. Some normal variation in colour and fading may occur during the life time of the product; thus, these variations are not considered as defects. Commercial use of the products is excluded from this warranty.
Within the Warranty Period, at Auslese Automation’s sole discretion, Auslese Automation will (1) repair the defective product at no charge; (2) exchange the defective product (with a new or refurbished product); or (3) provide a refund according to Auslese Automation’s return policy.
When a product is exchanged, the replaced product becomes Auslese PVT Limited’s property.
Except as expressly stated herein or where prohibited by law, Auslese Automation expressly disclaims all warranties, express or implied, of any kind with respect to the product, including but not limited to: merchantability, fitness, or safety for a particular purpose. The sole and exclusive maximum liability to Auslese Automation arising from the sales of the product shall be the price of the product ordered. In no event shall Auslese PVT Limited, its directors, officers, employees or other representatives shall be liable for special, indirect, consequential, or punitive damages originated from the sales of the product.
The original purchaser must provide the original sales receipt of this product in order to submit a claim under this warranty.
Except where prohibited by law, this warranty is non-transferable and is limited to the original purchaser.
Notice: No dealer, retailer, agent, or employee is authorised to make any modification, extension, or addition to the terms and conditions listed on this Warranty Certificate.
The warranty does not affect your legal rights under the statutory provisions.
Process to claim Warranty To request replacement, the customer needs to reach out to our customer service team by contacting us on the website or emailing us
at contact@auslese-automation.com or calling us at customer care number +91 9999306683. The Customer Service Team after looking into your complaint will take an appropriate decision. If the replacement is authorised, the customer will be responsible for sending the defective/damaged product to the service centre and the charges will be borne by the customer itself. Authorisation does not guarantee exchange. We will issue an exchange upon receipt of the return package. All products sent back must include all components, manuals, registration cards, and original undamaged packaging.
Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, please write here by mail at contact@auslese-automation.com .